THE CASE FILES · COMPARE YOUR OPTIONS
Review Request Kit vs asking in person
An in-person request can feel natural at the end of a job. The kit sends a later email or text with your review link, after you log the completed work and schedule the send command.
Own it: $59 once
| The question | Review Request Kit | asking in person |
|---|---|---|
| Who answers | Your configured email or text asks for a review. The customer decides whether to respond. | You or your team ask the customer directly. |
| When | After the delay you set, when the scheduled command runs. | While you are together, often as the job ends. |
| What it costs you in time | Set up email or optional Twilio SMS, log completed jobs and maintain the schedule. | Remember to ask and explain where to leave the review. |
| What you keep | Source, tests, message configuration and local job records. | The conversation, plus any notes or review links you share. |
Before you choose
- What does Own it cost?
- Review Request Kit is $59 once for Own it. Any delivery, hosting or provider services you configure are separate.
- What work do I still do?
- Set up email or optional Twilio SMS, log completed jobs and maintain the schedule.
- When might the alternative fit better?
- Asking in person can work well when you regularly see customers and can make the request without interrupting their day. Neither approach guarantees a review.
- What do I keep with Own it?
- Source, tests, message configuration and local job records.
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