HELP
Support
Need a hand with a product or an order? We'd be glad to help — here's how to reach a real person.
Email us
The fastest way to get help is email. Include your order email and a short note about what you need, and we’ll get back to you within two business days.
Download trouble
If a download link didn’t arrive or won’t open, check your spam folder first, then email us with your order email. We’ll resend it right away.
Refunds
For refund requests, see the refunds policy. The short version: 14 days, full refund if undownloaded or defective.
Last updated June 14, 2026.